Engineered Solutions for a Safer Tomorrow
Engineered Solutions for a Safer Tomorrow
Last updated: 30 October 2025
MC Fire & Security Technologies (“MC Fire”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or make use of our services.
We collect and process personal information necessary to provide our services and operate our business effectively. This may include:
Contact information: name, surname, email address, phone number.
Business information: company name, physical address, and role or position.
Project details: information you provide when requesting a quotation or service.
Technical data: your IP address, browser type, and usage data when visiting our website (collected via analytics tools).
We do not collect or store sensitive personal information unless required by law or necessary to perform our services.
Your personal information is collected directly from you when you:
Complete a contact or quotation form on our website.
Communicate with us via email, phone, or WhatsApp.
Engage our services or enter into a contract with us.
Visit our website (through limited technical data such as cookies or analytics).
We collect and use personal information for the following legitimate business purposes:
To respond to enquiries and provide quotations.
To deliver, install, and maintain fire and security systems.
To manage customer relationships and perform administrative tasks.
To comply with legal, regulatory, and safety obligations.
To maintain internal records and ensure service quality.
To improve our website and user experience.
We will only process personal information for purposes compatible with those for which it was originally collected, unless required or permitted by law.
We process personal information based on one or more of the following legal grounds:
Consent – where you have given us permission.
Contractual necessity – to enter into or perform a contract.
Legal obligation – to comply with applicable laws or regulations.
Legitimate interest – to pursue reasonable business interests while protecting your rights and freedoms.
We do not sell or rent personal information.
We may share information only when necessary to:
Deliver services (e.g., with authorised suppliers or installers).
Comply with legal obligations or court orders.
Protect our legal rights and prevent fraud or abuse.
Any third parties that process personal information on our behalf are bound by confidentiality and data protection agreements consistent with POPIA.
We take appropriate technical and organisational measures to protect personal information against loss, unauthorised access, alteration, or disclosure.
This includes secure digital storage, password protection, access control, and staff confidentiality obligations.
We retain personal information only as long as necessary for business, legal, or contractual reasons.
Under POPIA, you have the right to:
Access your personal information we hold.
Request correction or deletion of inaccurate or outdated data.
Withdraw consent where processing is based on consent.
Object to certain forms of processing.
Lodge a complaint with the Information Regulator.
To exercise your rights, please contact our Information Officer using the details below.
Our website may use cookies or analytics tools to improve functionality and measure traffic.
You can adjust your browser settings to refuse cookies, though some parts of the site may not function properly without them.
Information Officer: Hennie van Rooyen
Email: he****@*******co.za
Telephone: +27 (12) 372 3638
Postal Address: P.O. Box 48636, Hercules, Pretoria, 0030
Physical Address: 1535 Tienie Street, Andeon, Pretoria, 0183
If you believe your personal information has been misused or unlawfully accessed, you have the right to lodge a complaint with the Information Regulator of South Africa:
Email: co***********@*********ov.za | Website: https://www.justice.gov.za/inforeg/
We may update this Privacy Policy periodically. Any changes will be published on this page with an updated revision date. Continued use of our website or services indicates acceptance of the updated policy.
